Remediation support

When issues are identified whether through internal audits, monitoring, or regulatory reviews, firms need to respond in a manner that satisfies the regulator and strengthens the business going forward. We provide structured remediation support to help you resolve issues, improve your control environment, and demonstrate compliance to the DFSA and FRSA that the right steps have been taken.  

Remediation planning 

We help you develop a clear, structured remediation plan. This includes: 

  • Identifying root causes 
  • Prioritising actions 
  • Setting realistic timelines 
  • Defining ownership and responsibilities 
  • Aligning remediation with regulatory expectations 

Policy and framework enhancements 

We support the enhancement of your compliance and AML frameworks to address identified gaps.  This includes: 

  • Updating policies and procedures 
  • Strengthening governance arrangements 
  • Enhancing monitoring and oversight 
  • Improving documentation and recordkeeping 

Operational remediation 

We provide handson support to help you address operational gaps. This includes: 

  • Reviewing and remediating CDD/EDD files 
  • Updating registers and documentation 
  • Conducting additional monitoring or testing 
  • Supporting staff training and awareness 

Regulatory engagement 

We help you manage communication with the regulator during remediation. This includes: 

  • Preparing responses to regulatory findings 
  • Advising on expectations and areas of focus 
  • Supporting followup meetings or discussions 
  • Helping you evidence that issues have been resolved 
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